Louisiana State Police, the Office of Technology Services (OTS), and the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) are continuing to work with the Louisiana Office of Student Financial Assistance (LOSFA) to fully and securely restore operations following an incident that required LOSFA to take its systems offline. LOSFA, the State Treasurer, and the relevant banks have closely monitored the START system throughout this interruption. All accounts are insured.
Educational institutions have been notified of the disruption to Louisiana’s 529 college savings program, START, and asked to work with all affected students to minimize any impact on educational services.
LOSFA is working to provide START account holders with access to the system to view their information as soon as possible. Additional updates will be provided, as appropriate.
If you have questions about your START account, please contact START@laregents.edu. For questions about any other LOSFA services, contact the Regents front office at 225-342-4253.
We thank everyone for their patience as we work diligently to fully and securely resolve this incident.
#LaProspers
Contact
Chris Yandle, Ph.D., APR, Associate Commissioner for Strategic Communications
chris.yandle@laregents.edu • 985-373-5845